Privacy Policy

Last updated June 30, 2026

This Privacy Policy explains how Freqo handles information when teams use the application or contact us at hello@freqo.app.

Information we collect

Freqo may collect account details, team membership details, practice session configuration, uploaded persona or scenario content, transcripts, usage data, and support communications.

How we use information

We use information to provide the product, run practice sessions, generate coaching reports, maintain teams, improve reliability, protect the service, and respond to support or demo requests.

Service providers

Freqo may use infrastructure, analytics, communication, and AI service providers to operate the application. Providers are used only as needed to deliver and secure the service.

Data retention

We retain account, team, and practice data for as long as needed to provide the service, comply with obligations, resolve disputes, and maintain business records.

Your choices

Contact hello@freqo.app to request access, correction, export, or deletion of information associated with your account where applicable.